Dipitech service center was built based on standards of the big partners, trained and certified by the prestigious firm, the center has the team of experienced professionals, dedicated, always ready to solve all require maintenances and technicals support of customers.
Professionalism and efficiency of maintenance services and technical support of Dipitech, the customer’s systems to ensure stable operation with high available, can help customers fully assured to focus on main jobs.
With a team of engineers and technicians who are intensively trained, experienced and equipped with specialized tools and provide full warranty service and repair for all devices / services provided by Dipitech.
Choosing the Dipitech, customers not only get advice dedicated product and the most appropriate solution, but also receive a care service after sales professional dedication.
The service center of Dipitech listens to recognize the problem as seen by customers in order to best response and satisfy the requirements of the customer service.
With desire to serve the customers more and more thoughtful, Dipitech always ready to receive and appreciate all the feedback from customers.
- Through telephone hotline, the technical team is always ready to consulting any requirements related to equipments, solutions and services that customers interested.
Construction and installation:
- The construction and installation directly by a team of engineers and technicians of Dipitech.
- Problems arise can be handled remotely guided through the assistance of a team of skilled technicians of Dipitech or directly on site at the customer’s address.
Training & manual:
- How to use or operate the equipments properly and effectively will be consulted remotely or directly on site at the work.
Inspection, repair and replacement:
- Test and evaluation activities to record performance data of the system / equipments. Based on that, Dipitech’s technicians will analyze and evaluate the state of operation to take out the method of operation, maintenance and repair efficiency.
- The repair services including inspection, troubleshooting, and repair of the equipments provided by Dipitech. Services related to spare parts and accessories for the products / devices.